Last Updated: [Date]
1. Introduction
Welcome to IPTV Premium (“we,” “us,” or “our”). We are committed to protecting the privacy of our users (“you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [Your Website URL], and use our IPTV services (collectively, the “Service”).
Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the Service includes:
- Personal Identification Information:
- Account Information: When you register for an account, we collect your name and email address.
- Contact Information: We may collect your email address or other contact details when you communicate with our customer support team.
- Financial Data: All financial information (like credit card numbers) is collected and stored by our third-party payment processors. We do not collect or store this information on our servers. You should review the privacy policy of our payment processors to understand how they handle your financial data.
- Service Usage & Technical Data:
- IP Address: We collect your IP address to deliver content to you and to help enforce our single-connection policy.
- Device Information: We may collect basic information about the device and application you use to access our service (e.g., device type, operating system) to assist with troubleshooting and service optimization.
- Connection Logs: For the purposes of maintaining service quality and security, we may keep logs of connection times and duration. We do not monitor or log what content you are viewing.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use the information collected about you to:
- Create and manage your account.
- Process your payments and subscriptions.
- Deliver the IPTV service and its content to you.
- Provide customer support and respond to your inquiries.
- Communicate with you about your account or orders, including service updates and promotional offers.
- Monitor and analyze usage and trends to improve our Service.
- Prevent fraudulent transactions, enforce our Terms of Service, and protect against criminal activity.
4. Data Sharing and Disclosure
We do not sell, trade, rent, or otherwise share your Personal Information for marketing purposes. We may share information we have collected about you in certain situations:
- With Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing and customer service.
- By Law or to Protect Rights: If we believe the release of information is necessary to respond to legal process, investigate potential violations of our policies, or protect the rights, property, and safety of others, we may share your information as permitted by law.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Data Retention
We will only retain your personal information for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access and receive a copy of your personal data.
- The right to request that we correct any information you believe is inaccurate.
- The right to request that we erase your personal data, under certain conditions.
To exercise these rights, please contact us using the information provided below.
8. Children’s Privacy
Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with Personal Information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: [Your Contact Email]